CMS Knowledge Base Articles

Consulting companies can use a knowledge base to share useful information, giving customers a good reason to visit and remember the website. Professional services or technology companies might provide support information in a knowledge base.

This page shows how to create a list of sub articles that reside within the current container.

What is a content management system?

This article discusses the defining characteristics of a content management system (CMS) and how they relate to document management, knowledge management, configuration management, application development, and so on.

Key Benefits of Content Management

Are you in the early stages of considering a CMS deployment and wondering how you'll see a return on investment? We break the key benefits down into organisational, technical, and cost categories.

How to Buy a Content Management System

Buying a CMS is not like buying other kinds of software, even if you think your requirements are fairly simple. Here are some of our suggestions for how to develop a purchasing strategy.

Enabling information trade with a content management system

"Enabling information trade with a content management system" is a presentation given by Rob Wells as the headline speaker at December's Australian e-Commerce Network seminar.